PGVCL Frequently Asked Questions (FAQs)

Most Common PGVCL Frequently Asked Questions (FAQs)

  1. What is PGVCL? PGVCL stands for Paschim Gujarat Vij Company Limited, a power distribution company in the state of Gujarat, India. PGVCL is subsidiary company of GUVNL
  2. How can I pay my PGVCL electricity bill?
    You can pay your PGVCL electricity bill through various online and offline methods, including the official pgvcl website, mobile apps like Google Pay, Phone Pay, Yono SBI, Mobikwik, authorized payment centers like post office , gram panchayat and online net banking. You can pay in cash by visiting their office.
  3. Can I pay more than 10,000 rupees in cash for my PGVCL electricity bill ?
    No, cash payment is limited to 10,000 for one time payment after De-monetisation.
  4. What LT connection in PGVCL bills ?
    “LT” stands for Low Tension or Low Voltage power connections. LT connections are used to serve residential and small commercial consumers in Village or City.
  5. What is HT connection in pgvcl bill’ ?
    “HT” generally stands for High Tension power. High Tension connections are used for supplying electricity to the consumers who need high voltage power, such as industrial or commercial businesses,.
  6. What is the customer care number for PGVCL?
    You can contact PGVCL customer care at the toll-free number provided on their official website. It’s usually available for assistance regarding billing, complaints, and other queries. As per last update on their web portal the number is 1800 233 155333 / 19122 (Toll Free). Make sure to double check on their official website.
  7. How i can calculate my bill ??
    There are several ways but the easiest to calculate your bill is by downloading our mobile apppication which is Gujarat Electricity Bill Calc on Google Play Store. It works for all of the company like PGVCL MGVCL UGVCL DGVCL.You can find our mobile application on this website under MOBILE APP Category listed on the top.
  8. How can I check my PGVCL bill online?
    Visit the PGVCL official website www.pgvcl.com, click on View/pay bill link and then enter your consumer number / captcha, and view your electricity bill details. You can check a detail post on this website.
  9. What do I do in case of a power outage or electricity-related issues?
    Report power outages or electrical issues to PGVCL through their helpline number or online complaint portal. They will assist you in resolving the problem. You can register on GUVNL portal and complain through the portal.
  10. How can I apply for a new electricity connection with PGVCL?
    To apply for a new electricity connection, visit the register on GUVNL portal, fill out the application form, download the form and submit the required documents at the nearest PGVCL office.
  11. What is the tariff structure for PGVCL?
    PGVCL has different tariff structures based on the type of consumer (domestic, commercial, industrial, etc.). For residential village ( RGPR ), For residential city (RGPU), For Commercial / Industrail upto 40 kw ( NRGP) , For heavy Commercial / Industrail ( LTMD ) , For Agriculture ( AG 1, AG 2, AG 3 (tatkal), and other as per requirement. In total there are 18 Category / Tarrif Structure. All Category list is available on this website.
  12. Can I change my registered mobile number with PGVCL?
    Yes, you can update your registered mobile number by visiting the nearest PGVCL office or through the online customer portal. Ensure you have same mobile number while registering to get the OTP for registration. You can check on this website there is a text images and video explanation available.
  13. How can I know about scheduled power cuts in my area?
    PGVCL often informs customers about scheduled power cuts through various channels, including their official website, SMS alerts, and local newspapers.
  14. What are the accepted modes of online payment for PGVCL bills?
    PGVCL accepts online payments through various modes, including debit/credit cards, net banking, and various mobile wallet options. You can check Yono SBI payment post on this website.